Data backup for estate agents: protect confidential client information with offsite data backup and great customer service

North West Estate Agency Back Up Vital Property Information

This residential lettings and estate agency was established in 1984 and has grown to employ 12 people.  The company was introduced to 24/7 Uptime In May 2010 when they needed to improve their data backup systems.

 

Replicate Data was chosen to back up their entire business including Outlook emails, documents and marketing materials as well as their specialist estate agency database software, VebraLive.  This database contains their most critical client information including all property details such as measurements, floor plans and photographs.

 

Because they hold personal client information, they are particularly careful that they store this data safely and comply with the Data Protection Act.

Replicate Data is very non-intrusive; it works away in the background and there’s absolutely no hassle with it. We receive a daily notification confirming everything has backed up properly or notifying us if there has been an error in the backup that we need to follow up. Because it’s automatic, it doesn’t take up any of my time to ensure our data is being backed up but I know it’s happening every day. It does exactly ‘what it says on the tin’ – it’s a very good service.

Louise M, Manager & Valuations Adviser