Healthcare providers have exceptional requirements: our lives may depend on system uptime.
Technology has become an integral component to modern patient care. With electronic records and medical imaging systems playing a central role, downtime to these systems can be risky and dangerous. Even a minor downtime disruption can create delays in patient appointments and sourcing records, resulting in outdated manual practices being invoked. A major disruption can mean an already overstretched system simply grinds to a halt.
That's why healthcare providers around the globe trust everRun and ftServer fault tolerant solutions to provide 'always on' availability of both patient care and business applications. They simply must have system uptime.
Leading healthcare organisations trust us to:
♥ Provide healthcare system uptime 24/7;
♥ Protect patient care systems from impact of data loss or downtime;
♥ Ensure the patient experience runs as smoothly as possible and target waiting times are met;
♥ Operate more efficiently with real-time validation and automated responses;
♥ Protect back office applications from data loss and outages.
Performance of this system is really critical to the Trust. On the old system we were starting to get close to capacity purely because of the volumes involved. It's essential to the smooth running of the hospital that the flow of patient information is transferred quickly between clinical systems; therefore we understood the urgency of upgrading to the latest version of everRun to ensure that we maintained real time message flow without backlogs. I found 24/7 Uptime to be a very flexible and motivated solutions provider. They were able to understand the Trust's issues and offer solutions that not only addressed the immediate problems but would also allow us to scale up and out in the future. They have provided excellent support throughout and I would not hesitate to work with them again for a project of this nature.